Last modified on: October 7th, 2026
Hello,
This Terms of Use (“the Terms”) constitutes a legally binding adhesion contract between you as a visitor or registered user (“user”, “you”, “your”) of the https://collaborator.pro (“the Website”) and us, I.M. COLLABORATOR LTD, registered under the laws of Cyprus, Peiraios, 30, 1st floor, Flat/Office 1, Strovolos, 2023, Nicosia, company number: ΗΕ 403087 (“we”, “Collaborator”, “us”) as the owner of the Website.
The Terms govern your rights and duties in regards to using the Website and services which we provide via the Website as well as the relations between the users. The users and we are collectively referred to as the Parties and severally as a Party.
By merely accessing our Website you agree to be bound by the Terms.
If you don’t agree to be bound, please do not use the Website.
If you want to be aware of how we process your personal data, see our Privacy Policy и Cookie Policy.
You may find a translation of current version of the Terms into Russian and Ukrainian on our Website. The English version shall prevail in case of discrepancies.
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Services
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General Provisions
- The Website is an online marketplace providing features and functionality which help to arrange direct advertisements between users from around the world (“the Services”).
- Direct advertisement is performed in the form of the press releases and pr posts (“the Ad”).
- Our Services include user registration, content publishing, deal-making and closing, communication, guarantees, user support, notifications, reviews, ratings, ordering the writing of the texts for the Ads, and other information services available on the Website.
- The Clients mean the users who order producing and/or distribution of the Ads, including the users who order the writing of the Articles from the Copywriters as provided in clause 1.5 hereof.
- The Creators mean the Users who offer to produce and/or place the Ads on their websites or other Online Resources including but not limited to blogs, Instagram accounts, Facebook accounts, Telegram channels (“the Online Resource”).
- The Copywriters mean the users who write the articles for the Ads (“the Article”) upon the orders of the Clients (“the Writing Order”). The provision of the Services to the Copywriters and the making and the performance of the Writing Orders are governed by clause 1.5 hereof.
- We reserve the right to add any new functionalities as the Services to the Website at any time. If newly developed functionalities of the Website are not specifically governed by the Terms, they are provided on “as is” basis and are subject to the Terms to the extent reasonably practicable.
- For certain countries the Services are provided and supported by our local partners.
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Making and Closing a Deal
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Creators’ Offers
- Each Creator may submit multiple public offers to produce and place the Ad on certain Online Resources which are owned by a certain Creator (“the Offer”).
- Catalogue of all Offers is available only for the Clients.
- In order to make the Offer available on the Website for other users and to receive the Client’s responses on your Offer, we will examine your Online Resource for compliance with our requirements, and at our sole discretion will decide whether to approve or reject the placement of your Offer.
- The Creators shall confirm their ownership of Online Resource with Google Analytics as a recommended tool for that or HTML-file as an alternative. If you cannot confirm your ownership by these means, let us know and we will contact you to negotiate other means for confirmation.
- The Online Resource shall have at least 5 000 unique visits per month, including the month preceding the month in which the Creator submitted the Offer to the Website. We may approve your Offer at our sole discretion if the amount of visits is less than 5 000 and we believe that this Online Resource will bring benefits for each Party.
- We will not approve Offer and will deactivate already approved Offer if we consider that the content of the Online Resource violates law, infringes on someone’s rights or contradicts rules of morality.
- We do not allow using the following Online Resources for the Ad placement:
- phishing websites;
- websites which violate intellectual property rights of legitimate owners and misleads users;
- websites which use SMS scam;
- doorway pages;
- websites which spread malware;
- websites which violates law, infringes on someone’s rights or contradicts rules of morality.
- The Creators should set in the Offer the ultimate price both for producing and for placement of the Ad, as well as the time needed for its producing and placement. Any additional payments above the price may not be claimed. This provision does not extend to the case provided in clause 1.2.3.3. hereof.
- When posting the Offer, we consider the price you set for the Ad. We care about healthy competition and that is why we reserve the right to reject posting your Offer if we believe that its price does not match the market price. Before posting the Offer, we will recommend you to set the market price for your Offer. To define market price, we take into account (i) the prices for similar offers on the market, (ii) the Ad topic and quality of the content, (iii) an audience of the Online Resource where the Ad will be placed, (iv) digital marketing metrics, (v) the page where the Ad will be placed, (vi) announcement of the Ad placement on the main page etc.
- However, market prices are fluctuating. If we see that the market price has changed after the publication of your Offer, we will notify you and recommend to set a new market price for your Offer. Until you make the corresponding price adjustments, the Offer is not available to other users.
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Ad Provision
- Upon the Acceptance, the Creator should produce and place or only place the Ad according to the terms of the Offer and the Client’s requirements. In case of uncertainty, the Creator shall clarify the issues with the Client and shall not act at its sole discretion if the uncertainty relates to the rights and interests of the Client.
- Any clarifications should be made before the Ad is sent to the Client for the revision. If the Client does not answer questions until the deadline for the Ad provision specified in the Offer, the Creator is not liable for non-performance of the obligations as related to the unanswered questions.
- Indexation of the Ad. The Ad must be accessible for search engine indexing (Google and others) and for visitors of the Creator's Online Resource from the moment of its placement. The Creator is obliged to ensure that there are no technical or other obstacles to the indexation of the Ad, including: no noindex directives in the page meta tags or in the robots.txt file relating to the relevant page; and technical accessibility of the page to Google crawl bots. If the current publication cannot be indexed (due to insufficient content quality, technical issues on the Creator's side, or other reasons), the Creator is obliged within 15 (fifteen) calendar days to either: (a) eliminate the obstacles and republish the Ad, or (b), at Collaborator's request, refund the funds to the Client with simultaneous removal of the Ad. The Creator is obliged to ensure accessibility of the Online Resource in the country (countries) specified in the relevant platform settings. In case of a dispute regarding accessibility, Collaborator shall decide in favor of the Client.
- The Client has to approve or reject the Ad within 72 hours from the moment the Creator sends the Ad to the Client for the revision. If the Client does not approve or reject the Ad within this time, it constitutes Client’s approval (“Automatic approval”).
- In case of rejection of the Ad, the Client may terminate the deal or request to correct the Ad with indication of specific defects that should be fixed as provided in this Section. After the defects have been fixed, this clause applies again.
- To terminate the deal within 72 hours from the moment the Creator sends the Ad to the Client for the revision, the Client should contact our User Support and explain the reasons for termination. We may not allow termination of the deal if we see that it is not reasonable.
- The Client may amend the number, URLs or text of anchors, and the price after the Acceptance. The Creator may either approve these amendments or reject them. If the Creator rejects these amendments, the deal is made on the initial conditions. If the Creator approve these amendments, the deal is made on the conditions offered by the Client. The parties of the deal may resort to our arbitration in case of failure to negotiate.
- The Creator is obliged to ensure placement of the Ad for all the time until the Online Resource is ceased ultimately or unless otherwise requested by the Client. After approval of the Ad placement, the Creator is not allowed to delete the Ad, transfer to another pages, change URL of the Ad, change anchors, unless otherwise is requested by the Client.
- We will ensure that the Ad will be placed on the Online Resource within 3 months from the moment of the Ad placement. If during this term the Ad is deleted, please inform us. Within 2 weeks we will negotiate with the Creator on restoring the Ad or we will ensure placing the Ad on another Online Resource on similar conditions through the Website. If we fail to achieve these results, we will make a refund to the Client’s balance at our expense. If the Ad is deleted later, we will negotiate with the Creator to resolve the issue, but we are not obliged to make a refund as provided in this clause.
- When producing the Ad, the Creator or the Client, whoever produces the Ad, should meet the following requirements:
- the number of characters without spaces is not less than 2000; recommended - 5000 characters without spaces.
- the uniqueness of the Ad is not less than 75%;
- there are no more than 3 links inserted;
- high-quality text formatting.
- It is prohibited to make deals for the Ads of the following goods and services:
- alcoholic drinks;
- explosive, except pyrotechnic products;
- counterfeit goods;
- services on registration of place of residence;
- medical online consultations which include diagnosing;
- services on artificial termination of pregnancy;
- modified water, electricity, gas meters, as well as services on the unlawful change of meter indicators;
- narcotics and psychotropics, and their precursors;
- unlicensed activity on gambling games and bets or their arrangement;
- all kinds of weapons;
- forgery of documents, stamps, seals, forms;
- political advertising or agitation of politicians or political parties;
- purchase or sale of official documents and state awards;
- software and services for changing the phone number during outgoing calls and sms;
- magic (witchcraft) services which is intended to harm others;
- advertising of tragic events and shocking content;
- prescription drugs;
- services on vehicle mileage or speed adjustment;
- tobacco products and smoking accessories;
- goods and services subject to certification/licensing in the absence of the required certificates/licenses;
- goods and services, the production or sale of which is prohibited or restricted by the laws of the state of location of the Online Resource;
- suspicious financial services;
- sweepstakes and bookmakers without licenses;
- gambling, which is prohibited by the local legislation of the relevant country;
- risk-based games and bets, as well as their organizers;
- prohibited materials of a sexual nature, escort services and other
- similar services;
- platforms associated with territories that fall under the sanctions of international organizations;
- advertising that violates the copyrights of third parties..
- If we become aware of the deals, Offers, Ad Campaigns or any Acceptance for the Ads of goods or services from the list above, we may terminate them at any time without prior notice. We further communicate the consequences to the Clients who initially intended to make a deal contrary to the previous clause. Such Clients may further use their means only for the non-prohibited Ads. Otherwise we will ensure withdrawal of the Client’s means and deactivate the respective user account.
- If within 7 days following our communication to the Client we do not get any response, we will immediately deactivate the respective user accounts. In such case, further withdrawal is made only upon contacting our User support.
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User Support and Arbitration
- Users are provided with support on any issues that may arise from using the Website or the Services (“User support”). You may contact us by phone displayed on the contact page or in chat during the time indicated on the contract page for each type of means of communication.
- Every user may lodge a complaint against the other user concerning a deal (for example, if the requests of one party to the dispute do not comply with the conditions of the primary deal, the Ad was placed differently than it was agreed, the quality of the Ad was not satisfactory etc.). In such case, we may assist the users with solving the dispute under our arbitration procedure through our internal Arbitration. The Arbitration procedure is initiated by contacting our User support with the details of the dispute. We will contact both parties to the dispute to clarify the details. We guarantee our unbiased assessment in strict accordance herewith. In respect of the Writing Orders, the Arbitration is initiated and conducted as provided in clause 1.5.8 hereof.
- The Arbitration may freeze the means on the Creator’s Balance and, in respect of the Writing Orders, the price reserved on the Client’s Balance, until the dispute is resolved. The Arbitration shall make a decision either in favor of the Client and regain means to Client’s Balance, or in favor of the Creator and unfreeze the means on the Creator’s Balance. The decision is made within 5 business days following the day of contacting of the User support by either party to the dispute, it is final and may not be contested otherwise than in the state courts.
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Our Fee
- Every single time you replenish your Balance or withdraw means, we charge a fee for using our Services. Apart of our fee, you are obliged to bear all commissions and exchange costs charged by the third-party payment provider you choose.
- Before you replenish or withdraw means, we will show you the amount of our fee added to the sum of replenishment or withdrawal.
- We reserve the right to change the rate of the fee at any time. Prior to making such changes binding, we will notify all users on any fee changes. Such fee changes will apply only to replenishments or withdrawals made after the effective date of the fee change.
- For more information on the fees and payment conditions please refer to our Payment Policy, which is an integral part of these Terms.
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Copywriting Services
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General Provisions
- In addition to the Services described in clause 1.2 hereof, the Website enables the Clients to order the writing of an article intended for its subsequent placement as the Ad on the Online Resource (“the Writing Order”), and enables the Copywriters to accept and perform the Writing Orders.
- The Copywriters mean the users who write the articles (“the Article”) upon the Writing Orders of the Clients. The Copywriter is a separate type of user and acts as an independent contractor. No employment, agency, joint venture or partnership relationship arises between the Copywriter and us, or between the Copywriter and the Client.
- The Writing Order is a deal made between the Client and the Copywriter. We provide the functionality of the Website which enables them to make and perform the Writing Order. We are not a party to the Writing Order and do not undertake to write the Article ourselves.
- The Writing Order may be made only together with the purchase of the Ad placement on the Online Resource and may not be made separately from it.
- The Writing Order is available only in respect of the Online Resources which accept the Ads in the English language.
- The Copywriter does not interact with the Creator. The Article delivered to the Creator for the placement is presented to the Creator as the Ad provided by the Client.
- Unless expressly provided otherwise in this clause 1.5, all provisions of the Terms which apply to the users apply to the Copywriters.
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The Copywriter’s Account
- In order to become the Copywriter, you shall register a separate account through the Copywriter’s registration form, using an email address and a mobile phone number which are not associated with any other account on the Website.
- When registering, you shall complete the Copywriter’s application form, which includes your personal data, the description of your experience and education, your portfolio and certificates, and the result of the test assignment. We will review your application and at our sole discretion will decide whether to approve or to reject it.
- The Copywriter’s account may be registered by an individual who has reached the age of 18 years and has full legal capacity under the laws of the individual’s residency, or by a legal entity.
- The information submitted in the Copywriter’s application form is not public and is not disclosed to other users, save for your name, surname, profile photo and the level of your account, which are available to the Client with whom you have made the Writing Order.
- At our sole discretion we assign to the Copywriter's account one of the levels: Standard or Pro. The level of the account determines which types of the Writing Orders may be offered to the Copywriter: the Copywriter whose account has the level Standard may be offered the Writing Orders of the type Standard, and the Copywriter whose account has the level Pro may be offered the Writing Orders of both types. We may raise, lower or withdraw the level of the Copywriter's account at any time.
- When registering the account, you choose its currency as provided in clause 3.1 hereof. The currency is fixed and cannot be changed thereafter.
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The Test Assignment
- The completion of the test assignment is a mandatory part of the registration of the Copywriter's account. We use the test assignment solely in order to assess the qualification of the Copywriter, to decide whether to approve or to reject the registration of the Copywriter's account, and to assign the level of the account as provided in clause 1.5.2.5 hereof.
- The test assignment is performed free of charge and is not subject to any payment.
- All rights to the article written as the test assignment remain with the Copywriter. We acquire no rights in such article, and clause 5.7 hereof does not apply to it. We do not publish such article, do not place it on any Online Resource, do not disclose it to other users or to any third parties, and do not use it for any purpose other than the one set out in clause 1.5.3.1 hereof.
- We store the article written as the test assignment for the period of the existence of the Copywriter's account. If the registration of the Copywriter's account is rejected, we store such article for 6 (six) months from the date of the decision, after which it is deleted. Further details are set out in the Privacy Policy.
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Making the Writing Order
- The Client creates the Writing Order through the Website and specifies therein the requirements to the Article, including the topic, the brief, the keywords, the volume and any other conditions available in the interface of the Website (“the Brief”).
- We review the Writing Order and may reject or cancel it if it does not comply with the Terms or with the requirements published on the Website, in particular if it relates to the goods or services listed in clause 1.2.2.11 hereof.
- We offer the Writing Order to one or more Copywriters at our sole discretion. The Copywriter is free to accept or to decline the offered Writing Order. We do not oblige any Copywriter to accept the Writing Order.
- The Writing Order is deemed made from the moment the Copywriter accepts it (“the Acceptance of the Writing Order”).
- Before the Article is approved, we may cancel the Acceptance of the Writing Order and offer the Writing Order to another Copywriter, in particular in case of the breach of the Terms by the Copywriter, the failure to meet the deadline or the loss of contact with the Copywriter.
- The term for the performance of the Writing Order is indicated in the interface of the Website.
- The Copywriter shall not accept the Writing Order which relates to the goods or services listed in clause 1.2.2.11 hereof, and shall inform us of any such Writing Order.
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The Price and the Payment
- The price of the Writing Order is fixed and depends on the level of the Copywriter’s account. The price is displayed on the Website before the Writing Order is created.
- The Client is required to have sufficient means on the Balance in order to create the Writing Order.
- Upon the approval of the Article by the Client, including the Automatic approval, we will indicate the respective changes in the Balances of the Client and of the Copywriter in accordance with clause 3.2.2 hereof. The price displayed for the Copywriter is the amount by which the Copywriter's Balance is increased.
- Our fee is charged upon the replenishment and the withdrawal of the means as provided in clause 1.4 hereof and in the Payment Policy. No additional fee is charged in connection with the Writing Order.
- If the currency of the Client’s account differs from the currency of the Copywriter’s account, the price is converted at the rate applied on the Website, and the amounts payable by the Client are determined as provided in the Payment Policy.
- From the moment the Article is approved, the Writing Order is closed. The Copywriter remains entitled to the price irrespective of whether the Article is subsequently accepted by the Creator, whether the Ad is placed on the Online Resource, and irrespective of the outcome or the termination of the deal on the placement of the Ad.
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Writing and Approval of the Article
- The Article shall comply with the Brief and with the requirements published on the Website and available in the interface, including the volume, the uniqueness, the maximum permitted share of the content generated by artificial intelligence tools, the keywords, the number of the links, the structure and the formatting of the text. The requirements of clause 1.2.2.10 hereof apply as the minimum requirements.
- The Copywriter warrants that the Article is written by the Copywriter personally or, where the Copywriter is a legal entity, by an individual engaged by the Copywriter; that the Article is original; and that the share of the content generated by artificial intelligence tools does not exceed the share permitted by the requirements published on the Website.
- Before the Article is delivered to the Client, we review the Article for its compliance with the Brief and with the requirements published on the Website. We may return the Article to the Copywriter for the revision or cancel the Acceptance of the Writing Order if the Article does not comply, in particular if:
- the share of the content generated by artificial intelligence tools exceeds the permitted share;
- the uniqueness of the Article is lower than required;
- the volume of the Article does not meet the requirements;
- the Article does not correspond to the Brief;
- the Article contains grammatical, spelling, stylistic or factual errors, or the quality of the text is otherwise unsatisfactory;
- the formatting of the text does not meet the requirements;
- the Article relates to the goods or services listed in clause 1.2.2.11 hereof;
- the Article infringes the intellectual property rights or any other rights of third parties.
- The Client shall approve or reject the Article within 72 hours from the moment the Article is delivered to the Client for the revision. If the Client does not approve or reject the Article within this time, it constitutes the Client’s approval (“the Automatic approval”).
- In case of the rejection of the Article, the Client may request the revision of the Article with the indication of the specific defects which should be fixed. The number of the revisions which may be requested by the Client depends on the type of the Writing Order: one revision for the type Standard and two revisions for the type Pro, irrespective of the level of the Copywriter's account. After the Article has been revised, clause 1.5.6.4 applies again.
- The requests of the Client which go beyond the Brief are not deemed to be the revision. The Copywriter may decline such requests.
- If the Client rejects the Article after all available revisions have been used, the Client shall either approve the Article or refer the dispute to the Arbitration as provided in clause 1.5.8 hereof.
- After the approval, the Article is stored in the Client’s account and may be used by the Client as the Client’s own material.
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Intellectual Property in the Article
- The Article is the creative content within the meaning of clauses 5.2 and 5.3 hereof.
- From the moment the Article is approved by the Client, including the Automatic approval, the Copywriter assigns to the Client all economic (proprietary) intellectual property rights in the Article, to the fullest extent permitted by the applicable law. To the extent that such assignment is not effective under the applicable law, the Copywriter grants the Client an exclusive, worldwide, perpetual, irrevocable, transferable and sub-licensable licence to use the Article and any part thereof in any manner and by any means, including the reproduction, the publication, the distribution, the making available online, the translation, the adaptation and the modification of the Article, for any purposes and without any limitation to the placement of the Ad on any Online Resource or to the use on the Website. No further remuneration is payable in respect of such assignment or licence.
- Until the Article is approved, no rights in the Article pass to the Client. If the Writing Order is cancelled or terminated, if the Article is not approved, or if the Arbitration resolves the dispute in favour of the Client, all rights in the Article remain with the Copywriter. In such case the Client shall not use the Article or any part thereof in any manner, including any draft or version of the Article which the Client has received or saved, and shall delete all copies thereof. Any such use constitutes the breach of the Terms and the infringement of the intellectual property rights of the Copywriter.
- The Copywriter represents and warrants that:
- the Copywriter is the author of the Article or otherwise the legal holder of all rights therein and, where the Article was written by an individual engaged by the Copywriter, the Copywriter has acquired from such individual all rights in the Article in the scope sufficient to perform clause 1.5.7.2 hereof;
- the Article is original and does not infringe, misappropriate or violate the intellectual property rights, the rights of publicity or privacy or any other rights of any third party;
- all quotations, images, data and any other materials of third parties included in the Article are used lawfully, and the Copywriter has obtained all rights, consents and permissions required for their inclusion in the Article and for the further use of the Article by the Client as provided in clause 1.5.7.2 hereof;
- the rights in the Article are free from any encumbrances and have not been granted or assigned to any third party, and the Copywriter is fully competent to assign them and to grant the licence as provided herein.
- The Copywriter shall indemnify us, the Client and the Creator against any claims, costs, losses, liabilities, damages and expenses arising out of or in connection with the breach of the representations and warranties set out in clause 1.5.7.4 hereof, and shall settle any such claims at the Copywriter’s own expense. Clause 4.11 hereof applies accordingly.
- The Copywriter requires that the authorship of the Article is not attributed to the Copywriter and that the name of the Copywriter is not published in connection with the Article. To the fullest extent permitted by the applicable law, the Copywriter waives the right to be identified as the author of the Article and the right to object to any modification of the Article, and undertakes not to claim the authorship of the Article publicly. Neither we, nor the Client, nor the Creator is obliged to identify the Copywriter as the author of the Article. The Article may be published under the name of the Client, of the Creator or of any other person designated by the Client, and may be modified without any further consent of the Copywriter.
- The licence granted to us under clause 5.7 hereof applies to the Article without prejudice to the rights of the Client under clause 1.5.7.2 hereof; in respect of the Article such licence is non-exclusive and is limited to the purposes of the operation of the Website and the provision of the Services.
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The Arbitration in Respect of the Writing Orders
- Only the Client may initiate the Arbitration in respect of the Writing Order, and only on the ground of the non-compliance of the Article with the Brief or with the requirements published on the Website.
- The Arbitration in respect of the Writing Order may be initiated only before the Article is approved, including the Automatic approval. From the moment of the approval, the Writing Order is closed and may not be referred to the Arbitration.
- The Copywriter may not initiate the Arbitration in respect of the Writing Order. The Copywriter may address any issue arising out of the Writing Order to our User support.
- The Arbitration shall make a decision either in favour of the Client, in which case the price is returned to the Client’s Balance and no rights in the Article pass to the Client, or in favour of the Copywriter, in which case the price is credited to the Copywriter’s Balance. Clause 1.3.3 hereof applies to the procedure and to the term of the Arbitration.
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Conduct of the Copywriters
- The Brief, the materials and the information provided by the Client in connection with the Writing Order, as well as the identity and the brands of the Client, constitute the Confidential Information within the meaning of clause 3.5 hereof.
- The Copywriter shall not use the Article or any part thereof for any other client or purpose, and shall not offer, transfer or make it available to any third party.
- The Non-circumvention clause (clause 3.4 hereof) applies to the relations between the Copywriters, the Clients and the Creators.
- We may restrict the functionality of the Copywriter’s account, block the account, cancel the Writing Orders and terminate the Terms in case of the breach of the Terms by the Copywriter, the systematic failure to perform the Writing Orders or the improper communication, as provided in clauses 3.6 and 7 hereof.
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No Guarantees
- Neither we nor the Copywriter guarantee that the Article will be accepted by the Creator or that the Ad containing the Article will be placed on the Online Resource, and neither we nor the Copywriter bear any liability in this regard. This clause does not affect the right of the Copywriter to the price as provided in clause 1.5.5.6 hereof.
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Users
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Account and Registration
- If you want to use the full range of the Services, you need to create an account by filling our registration form where you submit obligatory personal information.
- Either individual or legal entity may register an account on the Website.
- We may remove your account if requested through the User support. After the removal of your account upon your request, you may still register another account on the Website.
- You may use the Services only if you have full legal capacity under the laws of your residency. If you are a minor under the laws of your residency, you may not use the Services.
- In case the account belongs to a legal entity, such legal entity has to be established in accordance with the laws of the country and state of its residency, should have full legal capacity and appoint a representative among the employees or trusted persons, who will be in charge of interaction with us. If you register an account on behalf of the legal entity, you represent and warrant that you are competent to act on behalf of that legal entity.
- You can use your account both as the Client and as the Creator switching the type of user in your account settings. In order to become the Copywriter, you shall register a separate account as provided in clause 1.5.2 hereof.
- You may interact with other users only via messenger available on the Website.
- In the event of unauthorized access to your account, you need to notify us immediately as soon as you become aware of such use or have reasonable suspicion to believe so. In case of non-notification, you as the legal holder of the account are responsible for all actions taken on behalf of your account unless such non-notification was due to your unawareness or inability.
- Creating and using multiple accounts by a single user ("multi-accounting") is prohibited. Each user is allowed to register only one account in each of the user roles available on the Website: the Client, the Creator and the Copywriter. If you register on the Website for the first time as the Copywriter, you may further use the same account as the Client and as the Creator. If we detect multi-accounting, we reserve the right to:
- Refuse to add websites to any of the user’s accounts;
- Restrict functionality or fully block one or all of the user’s accounts without prior notice;
- Cancel or reject all ongoing deals related to connected accounts;
- Deny further service on the Website.
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If you believe your account was blocked by mistake, you may contact support with a detailed explanation. We reserve the right to make the final decision in disputed cases based on the results of our internal investigation.
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Currencies
- When registering an account, you are required to choose currency among USD, UAH or EUR for setting prices for the Services. The chosen currency will be used for all transactions you request to make. After that the currency is fixed and cannot be changed.
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Your Balance
- The Clients are required to have means on their Balance before responding to any Offer or accepting the Response to the Ad Campaign or creating the Writing Order.
- Upon closing of the respective deal, based on the information about the deal, we will indicate any respective changes in your Balance. In no way shall this indication in the Balance be regarded as the transfer of money or other financial services provided to you by Collaborator.
- You are free to choose between payment methods available on the Website to deal with your Balance. In any case, to ensure your rights as to the payments for the Services hereunder, we use the third-party payment and financial providers under separate contracts. Although we are not providing you with any kind of payment or financial services, we will ensure the safeguard of means available on your Balance, as well as proper display of information about your Balance on the Website.
- To be able to change your Balance, you need to verify your email address and mobile number and submit the respective requests to us.
- Before changing any information about your Balance, we will inspect your user account and in case of any violation of the Terms, law or the rights of individuals at our sole discretion we may reject a request for the withdrawal of the means. Our User support will contact you for further problem-solving.
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Rules of Conduct, Representations and Warranties
- You are solely obliged to comply with all laws and other regulatory legal acts that apply to you including obligations to pay taxes, fees and other mandatory payments related to your business activity.
- You are solely responsible for your acts and omissions. We are in no way responsible for the actions you undertake while using the Website. When submitting your Offer, Response, Ad Campaign, Client’s response on the Offer, you express your intention to be obliged in case of the Acceptance.
- We cannot guarantee the authenticity of each user or validate that a user is who they claim to be. You agree and understand that you assume all risks when using the Services, including without limitation any and all of the risks associated with any online or offline interactions with other users.
- Users are provided with notifications on any action taken by us or other users that may affect their rights or duties under the Terms. If you turn off all the notifications in your account settings, it does not exempt you from your rights, duties and liability.
- By registering on the Website you represent and warrant that:
- you will use the Services in accordance with the Terms and will not use the Services in any illegal way
- you provided valid and accurate personal information and/or the information on the legal entity on which behalf you register the account on the Website;
- you will keep your account information up-to-date at all times;
- you will not perform acts aimed at a breach of the normal functioning of the Website, both by means of software and through your direct acts within the Website, or perform any other illegal acts;
- you are solely responsible for granting access to your account to any third parties and the consequences thereof;
- you will not manipulate with ratings and reviews;
- you acknowledge that you will have no rights or benefits in any content developed by Collaborator within the Website; will not violate our intellectual property rights;
- you will not scrape, build databases or otherwise create permanent copies of the content provided on the Website, or keep cached copies longer than permitted by the cache header;
- you will be polite and respect the dignity of others when communicating with other users or User support team members;
- you will not violate other user’s rights;
- the means you use for payments hereunder were not obtained from criminal or illegal activity and that any transaction with us is not intended to promote any criminal or illegal activity;
- if you are the Copywriter — the Articles you deliver comply with the representations and warranties set out in clause 1.5.7.4 hereof, and you will not claim the authorship of the Article publicly;
- neither your content, nor your use and provision of your content, nor any use of your content by Collaborator on the Website or during the provision of the Services will infringe, misappropriate or violate a third party’s intellectual property rights, or rights of publicity or privacy, or result in the violation of any applicable law or regulation.
- We do not guarantee that the Client's advertising material will be 100% placed. We do not guarantee that the Article written by the Copywriter will be approved by the Creator or placed on the Online Resource.
- We do not guarantee that links will not be removed and we do not bear financial obligations if the project contradicts the laws of the country in which it is promoted.
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Non-Circumvention
- You agree to be obliged to refuse any deal-making or other interaction, including payments, in regard to the Ads, including the writing of the articles for the Ads, outside the Website with any user whom you first met on the Website (“Non-circumvention clause”).
- The following actions taken from your account may evidence your breach of non-circumvention clause:
- sending your or third-party contacts to other users;
- offers for other users to conclude agreements, make payments outside the Website;
- accepting offers specified above.
- The list of above-mentioned actions is not exhaustive.
- You agree to immediately inform us through the contract on the contact page if you were offered to interact outside the Website or have reasonable suspicion to believe that other user is intended to or has already committed a breach of Non-circumvention clause. We guarantee anonymity of your report.
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Confidentiality
- You are prohibited to disclose or use any personal data and trade secrets (“Confidential Information”) of other users, their family members acquired by you in connection with using the Website or receiving the Services to any third party for any purposes except performing the obligations or exercising the rights under the Terms. The Confidential Information also includes the Brief, the materials and the information provided by the Client in connection with the Writing Order, as well as the identity and the brands of the Client.
- The confidential regime is not applicable in case if:
- the user has given the prior written consent to use Confidential Information;
- the user has publicly disclosed Confidential Information;
- Confidential Information should be disclosed in accordance with the law or by the decision of the competent authority.
- The duty to keep confidentiality shall survive the termination hereof.
- The confidentiality regime as to personal data is described in the Privacy Policy.
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Internal Penalties
- To enforce our internal penalties or to quickly enforce any of your rights indicated in these Terms, we recommend solving all controversies with our User support, namely with the Arbitration.
- User support team member may break off a conversation with a user who communicates in an aggressive manner or use strong language.
- If you are found in systematic incorrect behavior with us or other users, or if you violate these Terms, we may reject providing you with our support or ban you from using the Services. In such case, we may block your account and terminate these Terms.
- If the Creator does not approve or reject the Client’s response on the Offer within 2 business days (“silence”), the following internal penalties shall apply:
- for the first and second time of silence on matter within the term in a row, we will take 20 points from Creator’s rating for each time of silence;
- for the third time in a row, we will make the Offer unavailable in the catalogue of the Offers.
- If after the approval of the Client’s response to the Offer the Creator misses the deadline for the Ad provision or loses touch with the Client and the Client terminates the deal, the following internal penalties shall apply:
- for the first and second termination based on above-mentioned grounds in a row, we will take 20 points from Creator’s rating for each time of termination;
- for the third time termination in a row, we will make the Offer unavailable in the catalogue of the Offers.
- For clarification purposes, the term “in a row” means the absence of the successfully closed deals between the events of silence or termination.
- In case if the Creator successfully closes a deal after the first or the second time of silence or termination, all the internal penalties imposed are canceled and the Creator will receive its points back to the ratings.
- We will make your Offers unavailable on the Website in the following events:
- The availability of the provided Ads on your Online Resources reached 84 per cent or less of all provided Ads on your Online Resource or at least 5 provided Ads became unavailable on your Online Resource; or
- The web indexing of the provided Ads on your Online Resources reached 79 per cent or less of all provided Ads on your Online Resource or at least 5 provided Ads became unavailable for web indexing on your Online Resource.
- In most cases, imposing the internal penalties shall not affect other Offers of that Creator or existed deals with that Creator.
- Each Creator may activate the unavailable Offer without any delay if such Creator is intended to further comply with the Terms. Activation of the Offer leads to the cancellation of the internal penalty record. If the Offer is deactivated under clause 2.7.8., the Creator may activate the Offer only on the condition that such events cease to exist at the moment of activation.
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Disclaimers
- You acknowledge that the Website and Services are provided on "as is" basis. Collaborator expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Collaborator makes no warranty that the Website will be uninterrupted, timely, secure, or error free. The use of the Website and the Services is at your sole risk and discretion.
- We are not liable for any harm incurred by any user in relation to the Ad provision.
- Except as otherwise required by law, in no event shall Collaborator, our directors, members, employees or agents be liable for any special, indirect or consequential damages, or any other damages of any kind, including but not limited to loss of use, loss of profits or loss of data, whether in an action in contract, tort (including but not limited to negligence) or otherwise, arising out of or in any way connected with the use of or inability to use our Website or the Collaborator materials, including without limitation any damages caused by or resulting from reliance by any user on any information obtained from Collaborator, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, delays in operation or transmission or any failure of performance, whether or not resulting from a force majeure event, communications failure, theft, destruction or unauthorized access to Collaborator’s records or the Website.
- If applicable law does not allow all or any part of the above limitation of liability to apply to you, the limitations will apply to you only to the extent permitted by applicable law. You understand and agree that it is your obligation to ensure compliance with any legislation relevant to your country of domicile concerning the use of the Website, and that you should not accept any liability for any illegal or unauthorized use of the Website. You agree to be solely responsible for any applicable taxes imposed due to the use of the application under your tax residency regulations.
- No joint venture, partnership, employment, or agency relationship exists between you and us as a result of using our Services. We do not have any control over any user.
- We shall in no way be deemed the withholding agent of any user.
- The Website contains links to third-party websites. We are not responsible for the content of any of the linked websites. The third-party website accessed from the Website is independent of Collaborator, and we have no control over the content of that website unless we state otherwise. In addition, a link to any third-party website does not imply that Collaborator endorses or accepts any responsibility for the content or use of such website.
- If we receive complaints or claims of loss or damage from the Clients or any third parties relating to the Ad provision, the relevant Creator will be fully responsible to resolve such complaints or claims, and all expenses which arise from them.
- In case of violation of the Terms, the user shall compensate and reimburse all losses and damages incurred by us because of the violation.
- You shall not have any claim of any nature whatsoever against Collaborator for any failure to carry out any of our obligations under the Terms as a result of Force Majeure – causes beyond our control, including but not limited to any strike, lockout, shortage of labor or materials, delays in transport, in securing any permit, consent or approval required by Collaborator, delay by any subcontractor or supplier of ours, accidents of any kind, riot, political or civil disturbances, the elements, by an act of state or government, including regulatory action imposed or any other authority, or any other cause whatsoever beyond our absolute and direct control.
- You hereby agree to indemnify Collaborator, any of its officers, directors, employees, sub-contractors and agents and its affiliated and related entities from and against any claims, costs, losses, liabilities, damages, expenses and judgments of any and every kind arising out of, relating to, or incurred in connection with any claim, complaint, audit, inquiry, or other proceeding, that arises or relates to:
- any actual or alleged breach of your representations, warranties, or obligations set forth in the Terms;
- your wrongful or improper use of the Website or the information available there;
- any other party’s access or use of the Website via your account subject to the reservations indicated in these Terms.
- All the disclaimers mentioned above apply unless otherwise stated by law.
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Intellectual property
- The Website, the creative content we published to the Website or outside the Website but in connection to it or the Services, are the intellectual property of Collaborator and is protected by copyright, patent, trade secret and other intellectual property laws.
- Content means information of any type (audio, video, image, text) which is expressed on the Website in a form that may be perceived by Collaborator, users and visitors.
- Creative content means the content created as a result of human intelligence. Creative content does not include personal data, facts, laws and other non-creative information.
- Your right to use our intellectual property is limited to the rights expressly granted by us pursuant to the Terms and subject to your full compliance with the Terms (“the License”).
- The License extends to your permitted use of the Website and authorizes you:
- to post, upload, store, share, send, display content on or through the Website, and
- to access and view the content of other users and Collaborator and any content that Collaborator makes available on or through the Website.
- Following the provision above, we grant you the License that is:
- limited which means you can only use the Website for the purposes Collaborator sets out in these Terms;
- non-exclusive that means Collaborator can grant the same and similar licenses to other people as well;
- non-transferable which means the license is only for your benefit and you may not transfer any of the rights that we grant to you to any other person;
- non-sublicensable which means you may not sub-license any of the rights that we grant to you to any other person;
- worldwide which means your License is not limited by territory, unless the applicable law prohibits such License in certain countries;
- revocable, which means we can terminate this license at our discretion.
- By making available your creative content on the Website you hereby grant to Collaborator a worldwide, irrevocable, perpetual, non-exclusive, transferable, royalty-free license to exploit such content in any manner. The rights you grant us are only for the limited purpose of offering and improving our Services. In respect of the Articles, this clause applies without prejudice to clause 1.5.7 hereof.
- You are solely liable for all your content. By delivering your content to the Website you represent and warrant that you are the legal holder of the rights on that content and you are competent to grant us the license to use your creative content.
- If you believe that any content on the Website violates your intellectual property rights, please notify us by email.
We reserve the right to remove or disable access to any content, at any time and without notice, if we at our sole discretion consider that any content violates the Terms or belongs to the material which is prohibited by law.
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Applicable law and dispute resolution
- Provisions of this Section apply to the relations between users and Collaborator in regards to the provision of the Services.
- With regard to all legal disputes under the Terms and the interpretation of the Terms, the Parties shall be governed by the current legislation of the Republic of Cyprus. Disputes related to payments made through Collaborator OÜ are governed by the current legislation of Estonia and relevant EU directives.
- Any dispute between you and Collaborator arising out of the usage of the Website or the Services, the formation, performance, interpretation, nullification, termination or invalidation of the Terms, or arising therefrom or related thereto in any manner whatsoever, shall be settled by the authorized judicial bodies in the Republic of Cyprus competent to resolve the dispute according to the applicable law.
- Before bringing a claim against Collaborator, you agree to try to resolve the dispute by negotiations through our Arbitration as provided herein.
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Termination
- Either Party may terminate the Terms at any time and for any reason subject to the Terms.
- We may terminate the Terms with you in case of:
- your violation of the Terms, law or rights of other individuals as provided herein; or
- deactivation all of your Online Resources;
- the administration of the Platform also has the right, at its discretion, to block financial transactions on a permanent or temporary basis and refuse further service in case of detection of suspicious transactions and activities on the part of users.
- The Creators with whom we terminate the Terms will not be entitled to the Clients’ means frozen as payment security (prepayment for the Services) in all deals made but unclosed prior to the moment of termination. We will ensure unfreezing of these means of all Clients with whom such Creator made a deal. The same applies to the Copywriters with whom we terminate the Terms, in respect of the Writing Orders which are not closed at the moment of the termination.
- Upon termination we will ensure a withdrawal all of your means available on your Balance (return of prepayment). If the Terms are terminated with the Creators, such Creators are entitled to all pending means (prepayment) in already closed deals. When the Terms are terminated with the Clients, we will ensure unfreezing of the Clients means which were the payment security in the unclosed deals. If the Terms are terminated with the Copywriters, such Copywriters are entitled to the price of the Writing Orders in respect of which the Article was approved prior to the moment of the termination.
- All the deals made with the user with whom we terminated thе Terms shall be terminated as well.
- If the amount of prepayment for services made by the Client exceeds the cost of services actually rendered to the Client, then the difference between the indicated amounts is recognized as paid by the Client as payment (prepay) for future services on the collaborator.pro website.
- "Inactive Account" status (this functionality was discontinued as of 10.02.2024. Accounts that were assigned the "Inactive Account" status on or before 09.02.2024 continue to operate under their current status). If there have been no balance transactions on an account for 365 days, for example: top-ups; withdrawals; earnings from the affiliate program; and other transactions indicating account activity, then on day 366 the account is assigned the "Inactive User" status, and the Collaborator administration charges a fee for maintaining the inactive account:
- for an account in hryvnias: 10 hryvnias per day;
- for an account in dollars: 1 dollar per day.
- If account activity and balance movement resume within 90 days, the account will automatically be switched to "Active" mode. If account activity is not restored within 90 days (no balance movements other than the deduction of the account maintenance fee), the balance will be zeroed out. If the balance does not have enough funds to pay the inactive account maintenance fee, the account balance will be zeroed out. Before the deductions begin, as well as at the time of deduction, you will be strongly notified by email and in-interface notifications. Collaborator does not aim to make money on these transactions, but it is impossible to maintain an inactive account indefinitely. If you are an active user or work with Collaborator periodically, this rule will never affect you.
- Discontinuation of work with accounts in rubles. As of 24.05.2022, we are discontinuing work with inactive accounts in rubles, as well as accounts in other currencies that belong to users from the Russian Federation and the Republic of Belarus. The "Inactive Account" status is assigned under an accelerated procedure. If an account is inactive for 180 days, it is assigned the "Inactive Account" status. If no balance movement is expected within 15 days, the balance will be zeroed out, since we are discontinuing support for ruble accounts.
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Amendments
- You will be notified in 7 days before the date when the substantive amendments become the provisions of the Terms. When it comes, this date will be indicated in the “Last updated” at the top of the Terms.
- Your subsequent use of the Website after any such changes constitutes your acceptance of the latest version of these Terms.
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Miscellaneous
- The Terms replace any other arrangements between the Parties as well as all prior versions thereof. Should any provision of the Terms (a clause or a statement within a clause) be declared invalid or unenforceable, it should not affect the remaining provisions in whole or part.
- Our failure to exercise any right or provision in the Terms should not be considered as a waiver of such right or provision of the Terms.
- These Terms are not assignable, transferable or sub-licensable by you except with our prior written consent. We may transfer, assign or delegate these Terms and our rights and obligations without prior notice to you.
- Should you have any questions regarding the use of the Website or regarding the Terms, please contact our User support.